SHIPPING - RETURNS & FREE SHIPPING
JustJoDesign Store is the online style destination for the latest fashion trends in Women's clothing. Shop our trendy clothes, cute dresses, accessories at reasonable prices
SHIPPING-RETURNS-FREE SHIPPING
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We ship orders from Bali. As such, we allow for a 2 to 10 business days delivery period once an order is placed. We can ship to virtually any address in the world.
We use TNT/ DHL/EMS as a reputable shipping agency and all items will be fully traceable once shipped. We like to provide our customers with fast and reliable international shipping.
As such, we take responsibility for TNT/DHL services when shipping out all items.
Please note that we cannot ship to post office boxes as such we require a street address. International orders also require someone to be available to sign for your package.
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FREE SHIPPING
FREE SHIPPING for all orders of $150 and above
$15 Flat Rate Shipping for orders up to $150 is only available for
The Rest of The World
FREE SHIPPING Within Indonesia
IMPORTATION COSTS
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All customers are responsible for customs/imports duties & taxes. JUSTJODESIGN does not cover any additional charges on the shipment.
You should be aware that all countries have different laws regarding the importation of certain products. Unfortunately, we have no control over these charges and are unable to provide estimates of import cost as they differ widely from country to country.
Please note that understanding such import restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver. We recommend you contact your local customs office for current charges before placing your order or visiting duty Please note that due to our free shipping policy, splitting orders will come at no additional cost to the purchaser.
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RETURNS & EXCHANGE POLICY
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JustJoDesign is unable to provide refunds for changes of mind for SALE item. We want you to be happy with the items you order and we will honour exchanges and credit notes. Requests for an exchange must be made within 7 days of receiving an item via email to
justjodesign@gmail.com .
(Items must be returned unworn, with the original sale tags attached and in the condition that they were received.)
Please note that we are unable to offer returns or exchanges on sale items, unless faulty.
We ask that returned items be shipped via registered mail to our address in Bali as below:
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Behind The Name
Jl. Gunung Payung Gang Balinesia No 1
Dusun Umadui-Padang Sambian
Denpasar Barat- Denpasar
80119
Bali, Indonesia
Phone: +62 856-5933-1907
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SHIPPING COST OF RETURNED ITEMS
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JustJoDesign takes responsibility for the shipping costs associated with returning incorrect or defective items only. All other shipping costs associated with the return and/or exchange of items is considered the responsibility of the customer.
Women's Fashion - Outfit Inspiration
