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FAQ's

What are the shipping times and costs for orders on Just Jo Design?

  • Orders are shipped from Bali, Indonesia.
  • Free shipping is available for orders over $150.
  • For orders below this amount, shipping costs apply based on the destination.
  • Delivery times vary depending on the shipping method and destination country.

What is Just Jo Design’s return and exchange policy?

Returns and exchanges are accepted under the following conditions:

For more details, refer to the Shipping & Returns section on the website.

How can I contact Just Jo Design’s customer service?

You can reach out to Just Jo Design via:

For additional support, check out the Contact Us page on the website.

What payment methods are accepted on Just Jo Design?

  • Just Jo Design accepts the following payment methods:

Credit/Debit Cards: Visa, Mastercard, Maestro, American Express

Apple Pay

PayPal

Bitcoin

  • Payment options are displayed at checkout for your convenience.
  • All our design are

    Home Made

  • Free Shipping

    for all orders above 150$

  • Easy Return

    for all orders

  • From Bali

    made with Love ♥︎